Easy ways to Pay Your First Citizens Credit Card

Young professional man holding a notepad.

Experience the ease and convenience of paying your Credit Card bill via Online Banking or Branch ATMs, 24 hours a day!

Our Guides

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  1. Branch ATM
  2. 02
  3. Online Banking

All our Branch ATMs equipped with a deposit function can be used to make Visa Credit Card payments.

Follow these steps to make your Credit Card payment via the ATM:

  • Insert your Visa credit card with the First Citizens logo facing up and towards the machine
  • 2. When prompted remove the card from the slot
  • 3. Enter your PIN and press the enter key
  • 4. Select “Yes” if you require a receipt
  • 5. Select “Payment by cash/cheque”
  • 6. An envelope will be dispensed from the ATM. Place the cash/cheque into the envelope and press “Ready”
  • 7. The envelope slot will re-open, place envelope back into slot
  • 8. Retrieve transaction slip if dispensed

Pay your Credit Card bills via our Secure Online Banking platform.

Here are 3 easy steps on how you can pay your Credit Card Bill from the comfort of your home:

  • Log on to Online Banking
  • Add a Payee
  • Make a Payment

How to add a Payee

  • Click the ‘Payment Services’ main tab
  • Click the ‘Manage Payees’ sub tab
  • Click the Green Add Button
  • Check the Standard Payee Option and select First Citizens Visa Credit Card from the dropdown list
  • Enter the credit card number without spaces
  • Enter the Account Holder Name
  • Enter comments (optional)
  • Click the ‘submit’ button

How to make a Payment

  • Enter the transaction Pin
  • Enter the amount to be paid
  • Select the account that the payment is coming from
  • Select the First Citizens Visa Credit Card that you are paying from the dropdown list
  • Select immediately or schedule the payment for a later date

Credit Card Payment Frequently Asked Questions

How to add a Payee

  1. Click the ‘Payment Services’ main tab
  2. Click the ‘Manage Payees’ sub tab
  3. Click the Green Add Button
  4. Check the Standard Payee Option and select First Citizens Visa Credit Card from the dropdown list
  5. Enter the credit card number without spaces
  6. Enter the Account Holder Name
  7. Enter comments (optional)
  8. Click the ‘submit’ button

How to make a Payment

  1. Enter the transaction PIN
  2. Enter the amount to be paid
  3. Select the account that the payment is coming from
  4. Select the First Citizens Visa Credit Card that you are paying from the dropdown list
  5. Select immediately or schedule the payment for a later date