Credit Card Forms

To make your First Citizens credit card experience even easier, we provide a few forms, most used by our customers, in the management of their First Citizens credit card.

To find out more and download any of the forms listed below, you may click on any of the options below:

Additional Cardholder Form

This form allows you to add that person who is most important to you to your credit card account. Follow the simple steps below:

  • Print form and provide requested information.
  • Sign the form where indicated (both primary and additional cardholder/s).
  • Visit any branch with the completed form along with original plus a copy of the following documents. One (1) ID for the primary and each additional cardholder e.g. electoral id, passport, drivers permit. The IDs are to be certified at the branch.
DOWNLOAD FORM

Increase in Credit Card Limit Form

This form allows you to start the application process to increase your credit card limit. Follow the simple steps below:

  • Print, complete and sign form where indicated.
  • Visit branch with form and original plus a copy of the following documents. The documents are to be certified at the branch. – (One (1) ID e.g. electoral id, passport, drivers permit along with a salary slip not more than one (1) month old.)
  • Proof of address dated within three (3) months may be required if the increase in limit results in a change in the type of credit card.
  • A Personal Financial Statement (PFS) may be required if the increase in limit results in a change in the type of credit card.
dOWNLOAD FORM

Card & PIN Replacement/ Name & Address Change/ Contact Information Change Form

This form allows you to provide the Bank with all the required information to do the most common amendments required for credit cards. You may follow the simple steps below:

  • Print form and tick option applicable to you.
  • Provide relevant requested information and documents as required.
  • Sign the form where indicated.
DOWNLOAD HERE

Credit Cardholder Dispute Form

This form allows you, the cardholder to query the legitimacy of any unauthorized credit card transaction posted in your credit card history.

As this process is important, we urge you to take a few minutes to familiarise yourself with some further details on the dispute process. Please click here for further details.

  • Print form and tick option applicable to you.
  • Provide relevant requested information and documents as required.
  • Sign the form where indicated.
DOWNLOAD FORM

Credit Card Standing Order Payment Form

This form allows you to easily make arrangements so that your credit card payments are automatically kept up to date via standing order options that suit you. Follow these simple steps:

  • Print form and tick option applicable to you.
  • Provide relevant requested information and documents as required.
  • Sign the form where indicated.
download form

Submit your completed forms and documents to us.

Option 1: Scan your completed forms and documents and email to cardsales@firstcitizenstt.com. Upon receipt, you will be contacted by one of our Credit Card Marketing Officers.

Or

Option 2: Drop off your completed forms along with your required documents in a sealed envelope at any conveniently located First Citizens Branch, addressed to:

First Citizens Credit Card Centre
1st Floor, 62 Independence Square
Port of Spain

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Trinidad and Tobago

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