Mobile Banking

First Citizens Mobile Banking is an easy solution for your everyday banking needs. You can use your mobile device to access our Mobile Text or download the Mobile App from the Google Play and Apple App Store.

To start you must be enrolled in First Citizens Online Banking, simply click the “Sign Up” option, then request Online Banking.”

Using your mobile device you can enjoy features such as:

Checking your account balance
Review your account transactions
Transfer funds between your accounts
Receive account alerts via SMS or Email
View real-time credit card balances
Easily pay bills

With First Citizens Mobile Banking you can enjoy the following benefits:

Easy access to Banking … anywhere, anytime!
Saves valuable time
Convenient banking using your own phone

Want to sign up for Mobile Banking?

Simply sign into your Online Banking Service and select the Mobile Banking section to register

Customer Support for Mobile Banking Customers is just as convenient as the service itself:

1. Log in to the Online Banking Service, once possible, and send a Secure Message

2. Send an email to FCB-E-BANK@firstcitizenstt.com or channelsupport@firstcitizenstt.com

3. Call our Contact Centre at 62-FIRST Option 3 (623-4778 Option 3)

Interested in Mobile Banking? Do not hesitate….register or start using the service NOW to reap the fruits of more time and a more relaxed frame of mind.

If you like our Mobile Banking Service, we encourage you to also check out our: Online Banking and Telebanking Services too. These service offer many similar benefits and you never know when you may need it most!

Command	What it does
BAL	Retrieve balance for default account
BAL <Insert Nickname> For Example: BAL Sav1	Retrieve balance on a registered account using account nickname
BAL ALL	Retrieve balance for all registered account
HIST	Retrieve list of the 10 most recent transactions posted on default registered account
HIST <Insert Nickname> For Example: HIST Sav1	Retrieve list of the 10 most recent transactions posted on a registered account using a nickname
HIST d, from <date> to <date> For Example: HIST d, from 04-05-2020 to 06-05-2020	Retrieve list of posted transactions on default registered account with date range specified, (maximum of 10 transactions)
HIST <nickname> d, from <date> to <date> For Example: HIST Sav1 d, from 04-05-2020 to 06-05-2020	Retrieve list of posted transactions on a registered account using account nickname, within the date range specified,(maximum of 10 transactions)
HIST c, from <low cheque number > to <high cheque number> For Example: Hist c, from 200 to 205	Retrieve list of posted cheques on your default registered account, within the cheque range number range specified
HIST <nickname> c, from <low cheque number > to <high cheque number> For Example: Hist Chq1 c, from 200 to 205	Retrieve list of the posted cheques on your registered account, with a nickname, within the cheque number range specified
RTRA	Retrieve list of the 3 most recent posted transfers from your default registered account
RTRA <nickname> For Example: RTRA sav1	Retrieve a list of the 3 most recent posted transfers from your registered account with a nickname
RTRA ALL	Retrieve a list of the 3 most recent posted transfers from all your registered accounts
TRAN <nickname1> <nickname2> Amount For Example: tran ck1 ck2 100	Transfer amount between accounts using nicknames
TRAN <nickname1> <Amount> For Example: tran ck2 500	Transfer amount from the default registered account to the specified registered account using the nickname
TRAN <nickname1> <Amount> <Date> For Example: tran ck2 500 04-10-2020	Transfer amount from the default registered account to the specified registered account with the nickname, for a scheduled future date.
TRAN <nickname1> <nickname2> <Amount> <Date> For Example: tran sav1 ck1 500 04-10-2020	Transfer stated amount from a registered specified nicknamed account to a second registered nicknamed account, for a scheduled future date.
HELP BAL	Retrieve information on the format of the balance commands
HELP TRAN	Retrieve information on the format of the Transfer commands
HELP RTRA	Retrieve information on the format of the Recent Transfers commands
HELP HIST	Retrieve information on the format of the Account History commands
HELP	Retrieve information on the format of the Help command
STOP	Unsubscribe your mobile device from receiving First Citizens SMS Alert messages

Customer Support for Mobile Banking Customers is just as convenient as the service itself:

Search

SMS Banking Commands

What are Commands and how do I use them?

Sending Commands:

Quick Tips